Flight Cue, LLC
Flight Cue Privacy Policy
Flight Cue, LLC (“Flight Cue,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information is accessed, used, stored, and shared when you use the Flight Cue - Digital Copilot application (“Flight Cue” or the “App”) on iPhone, iPad, or Apple Watch.
Flight Cue is an aviation situational-awareness application designed to provide pilots with airport information, runway awareness, aviation weather, navigation assistance, and contextual flight alerts.
Section 1
Information We Collect and Process
Flight Cue processes information necessary to provide its aviation features. Depending on how you use the App, this may include:
- Location and flight information: GPS coordinates, altitude, speed, heading, course, accuracy, timestamps, and related navigation information.
- Aviation information: Selected airports, runway information, routes, flight-plan inputs, weather conditions, airspace information, and traffic information.
- Device information: Device model, operating-system version, application version, and diagnostic information.
- Application preferences: Aircraft profiles, navigation settings, alert preferences, and other user-configured settings.
- Diagnostic reports: Information you voluntarily submit to help us investigate technical problems.
- Agreement acceptance information: Records documenting your acceptance of the App’s Terms & Conditions or User License Agreement.
Much of this information is processed locally on your device and is not routinely transmitted to Flight Cue’s servers.
Flight Cue does not currently require users to create an account or provide their name, email address, or phone number to use the App.
Section 2
Location Information
Flight Cue uses your device’s location services to provide navigation assistance, airport proximity information, runway awareness, airspace alerts, and other location-dependent features.
With your permission, the App may access precise location information, including while running in the background.
Location information is primarily processed on your device.
However, certain aviation, weather, mapping, and diagnostic features may transmit geographic coordinates, airport identifiers, map regions, or other location-related information to external services.
If you voluntarily submit a diagnostic flight report, that report may contain precise location information and historical flight data recorded during your session.
You can manage location permissions through your device’s Settings. Disabling location access may limit or prevent certain features from functioning.
Section 3
Aviation and Weather Services
Flight Cue retrieves aviation information from external data providers and Flight Cue-operated services.
Depending on the features used, these services may include:
- Federal Aviation Administration (FAA)
- AviationWeather.gov
- National Oceanic and Atmospheric Administration (NOAA)
- Iowa State Mesonet
- ArcGIS mapping services
- Flight Cue-operated aviation, weather, and traffic services
Requests to these services may include airport identifiers, geographic coordinates, map regions, weather parameters, or other information needed to retrieve relevant aviation data.
These providers may process technical information associated with requests, such as IP addresses, according to their own privacy practices.
Flight Cue does not control the independent data-retention practices of external providers.
Section 4
Flight and Navigation Information
Flight Cue processes flight-related information to support its aviation functionality.
This may include aircraft position, altitude, speed, heading, course, destination, selected airports, runway information, airspace conditions, and flight-related alerts.
This information is primarily processed locally to provide real-time situational awareness.
Certain information may be shared with connected devices, such as your Apple Watch, or transmitted to external services when necessary to retrieve requested aviation information.
Flight Cue does not routinely upload a continuous flight history to its servers as part of its core navigation functionality.
Section 5
Apple Watch and Device Communication
Flight Cue supports communication between the iPhone application and its Apple Watch companion.
Selected navigation information, weather data, alerts, and application settings may be synchronized between devices using Apple’s WatchConnectivity and related operating-system technologies.
Flight Cue may also use local-network communication for supported integrations, including flight-simulator connectivity.
These features are intended to support application functionality and do not constitute advertising or cross-application tracking.
Section 6
Diagnostic Information and Flight Reports
Flight Cue maintains diagnostic information to help identify application errors and improve reliability.
Diagnostic information may include:
- Application and build versions
- Device model and operating-system version
- Application performance and thermal information
- Navigation and flight events
- Timestamps and session identifiers
- Location, altitude, speed, heading, and course information
- Alert and companion-device events
Diagnostic information is generally stored locally on your device.
If you choose to submit a flight report, the App may upload a compressed diagnostic report to Flight Cue’s Cloudflare-hosted infrastructure.
You may also include an optional written comment.
Submitted reports are stored using Cloudflare R2 and may be reviewed, downloaded, analyzed, or deleted by authorized Flight Cue personnel for troubleshooting and application improvement.
Flight Cue’s report-processing system includes scheduled cleanup intended to remove reports older than approximately 14 days. Actual deletion timing may vary due to processing, operational conditions, or applicable retention requirements.
Submitting a diagnostic report is optional.
Section 7
Terms & Conditions Acceptance Records
When you accept Flight Cue’s Terms & Conditions or User License Agreement, we may record information documenting that acceptance.
This information may include:
- Acceptance event identifier
- Agreement type and version
- Agreement document identifier
- Date and time of acceptance
- Application and build versions
- Installation or account identifier, when provided
- IP address associated with the acceptance request
These records are stored using Cloudflare infrastructure and are used to document agreement acceptance and support legal and operational requirements.
Authorized Flight Cue personnel may access these records when necessary.
Retention and deletion of acceptance records are managed according to our operational procedures and applicable legal requirements.
Section 8
How We Use Information
We use information processed through Flight Cue to:
- Provide aviation, weather, navigation, runway, and situational-awareness features.
- Deliver location-dependent alerts and information.
- Synchronize information between supported devices.
- Maintain application settings and preferences.
- Retrieve requested information from aviation data providers.
- Investigate technical issues and improve application reliability.
- Document acceptance of applicable legal agreements.
- Maintain the security and operation of our services.
We do not use Flight Cue data for targeted advertising or cross-app tracking.
Section 9
Data Sharing
Flight Cue may share information with third parties when necessary to operate the App.
These parties may include:
Aviation and weather providers: To retrieve airport information, aviation weather, mapping information, traffic information, and related data.
Cloudflare: To provide hosting, network infrastructure, and storage for Flight Cue-operated services, including diagnostic reports and agreement acceptance records.
Apple: To support operating-system services, device permissions, Apple Watch communication, notifications, and TestFlight distribution.
We do not sell personal information or use it for third-party advertising.
We do not knowingly share information with advertising networks or data brokers.
Section 10
Data Storage and Retention
Flight Cue stores application settings, preferences, cached aviation information, and certain diagnostic information locally on your device.
Locally stored information may remain available between application sessions.
Flight Cue’s local diagnostic log is subject to an application-managed storage limit and may be cleared using the App’s diagnostic controls.
Information voluntarily submitted to Flight Cue-operated services may be stored on Cloudflare infrastructure.
Diagnostic flight reports are subject to a scheduled cleanup process intended to remove reports after approximately 14 days.
Agreement acceptance records and operational records may be retained as necessary for their intended purposes, subject to applicable legal requirements and operational procedures.
External aviation and weather providers maintain their own data-handling and retention practices.
Section 11
Data Security
Flight Cue uses Apple’s networking technologies and Cloudflare-hosted infrastructure to support secure communication and storage.
We use access controls to restrict administrative access to submitted diagnostic reports and agreement acceptance records.
While we take reasonable measures to protect information, no method of electronic transmission or storage can be guaranteed completely secure.
Section 12
Your Choices and Controls
You can control certain information processing through your device settings and the App’s available controls.
You may:
- Enable or disable location permissions.
- Manage notification permissions.
- Control local-network access.
- Adjust application preferences.
- Clear locally stored diagnostic logs using the available diagnostic controls.
- Choose whether to submit optional diagnostic flight reports.
Disabling certain permissions may affect application functionality.
You may also contact Flight Cue regarding privacy questions or requests concerning information stored by Flight Cue-operated services.
Section 13
Data Deletion
You may remove Flight Cue from your device using the operating system’s application-management controls.
Removing the App generally removes its locally stored application data, subject to Apple’s operating-system behavior and any information retained in device backups or shared storage.
Uninstalling the App does not automatically delete information previously submitted to Flight Cue-operated services.
If you have questions about information submitted to Flight Cue or wish to request deletion of information associated with your use of the App, please contact us using the information below.
Certain records may need to be retained where required or permitted by applicable law.
Section 14
Children’s Privacy
Flight Cue is designed for aviation-related use and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that personal information has been collected from a child under 13 in circumstances requiring deletion, we will take appropriate steps consistent with applicable law.
Section 15
International Data Processing
Flight Cue uses aviation data providers and infrastructure services that may operate in multiple countries.
Information transmitted through these services may be processed or stored outside your country of residence.
Such processing is subject to applicable privacy laws and the relevant service providers’ data-handling practices.
Section 16
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in Flight Cue’s functionality, data practices, services, or applicable legal requirements.
Updates will be published at:
https://flightcue.app/privacy">https://flightcue.app/privacy
The date at the top of this policy will indicate when it was last updated.
Section 17
Contact Us
If you have questions about this Privacy Policy, how Flight Cue handles information, or wish to submit a privacy-related request, please contact:
Flight Cue, LLC
Website: https://flightcue.app
Email: support@flightcue.app